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Customer Charter

Why choose FAFS Fire & Security?

By selecting FAFS Fire & Security you can be assured of receiving the most professional advice and the highest standard of installation and service.

Our Mission

To protect what matters, people, property and peace of mind. By selecting FAFS Fire & Security you can be assured of receiving the most professional advice and the highest standard of installation and service.

Our Purpose

To be your expert and trusted advisor in the provision of regulated compliance services. Delivering innovative solutions and a world class service.

Our Vision

At FAFS Fire & Security, we're dedicated to protecting what matters most: people, property, and peace of mind. With us, you'll receive expert advice and the highest standard of installation and service, ensuring your security needs are met with professionalism and care.

Our Promise

Consisting of a number of established and complementary brands, we are experts in all aspects of fire and security, life and property protection.

Your Assurance

By selecting FAFS Fire & Security you can be assured of receiving the most professional advice and the highest standard of installation and service.

As part of our commitment, we welcome any suggestions you may have on our service or customer feedback. You can submit your feedback via our Customer Feedback Form.

Your Assurance

By selecting FAFS Fire & Security you can be assured of receiving the most professional advice and the highest standard of installation and service.

As part of our commitment, we welcome any suggestions you may have on our service or customer feedback. You can submit your feedback via our Customer Feedback Form.

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Unit 3 Roebuck Place, 110 Roebuck Road, Chessington, Surrey, KT9 1EU

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